FAQ
Find answers to common questions about our events in the FAQ section for quick info and details.
General FAQ
What products does MedzoBD offer?
MedzoBD offers a wide range of genuine medical equipment, diagnostic devices, laboratory instruments, surgical tools, hospital furniture, and healthcare accessories for hospitals, clinics, diagnostic centers, and individual healthcare professionals.
Are your medical products genuine?
Yes. We supply authentic, high-quality medical equipment sourced from trusted manufacturers and authorized distributors to ensure reliability and safety.
. Do you deliver medical equipment across Bangladesh?
Yes. MedzoBD provides nationwide delivery, including Dhaka, Chattogram, Khulna, Rajshahi, Sylhet, Barishal, Rangpur, and other districts.
Can I buy medical equipment online from MedzoBD?
Absolutely. You can browse our product catalog, place your order online, and have your medical equipment delivered directly to your location.
Do your products come with a warranty?
Many of our medical devices include a manufacturer’s warranty. Warranty coverage depends on the specific product and brand.
How can I request a quotation for bulk orders?
You can contact our sales team through the website, phone, WhatsApp, or email to receive a customized quotation for hospitals, clinics, diagnostic centers, or corporate purchases.
What payment methods do you accept?
We accept Cash on Delivery (where available), Bank Transfer, Mobile Banking (bKash, Nagad, Rocket), and other secure payment methods.
Do you provide after-sales support?
Yes. We provide customer support for product inquiries, installation guidance (where applicable), warranty assistance, and technical support for eligible products.
Can hospitals and diagnostic centers purchase in bulk?
Yes. We offer competitive pricing and bulk purchase solutions for hospitals, clinics, diagnostic centers, NGOs, educational institutions, and corporate healthcare organizations.
How do I choose the right medical equipment?
If you’re unsure which product is suitable, our experienced support team can help you select the right equipment based on your medical requirements and budget.
How long does delivery take?
Delivery time depends on your location and product availability. Most orders are processed quickly, and delivery timelines are shared during order confirmation.
Why choose MedzoBD?
MedzoBD is committed to providing genuine medical equipment, competitive pricing, reliable customer support, secure online shopping, and fast nationwide delivery for healthcare professionals and organizations.